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How Will Artificial Intelligence Transform Businesses?

by Brinda Goel
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AI has several potential applications in the business world, such as automating routine tasks and collecting and organising company information.

What AI will entail for businesses in the future, especially with regard to manual labour, is something that researchers are still trying to figure out.

Artificial intelligence (AI) is predicted to transport digital technology out of the screen and into the actual, three-dimensional world around a person.

If you’re a business owner or employee interested in learning more about how AI is changing the business landscape, you’ve come to the right place.

Artificial intelligence (AI) is probably something you encounter every day without you realising it.

While many still link AI with dystopian futures in science fiction, this perception is beginning to fade as AI improves and gets more integrated into our daily lives. The term “artificial intelligence” (AI) is now commonly used, and in certain cases may even be found in most people’s homes (hello, Alexa!).

Although widespread public embrace of AI is a relatively recent development, the idea itself is not novel. It required decades of hard labour to make substantial progress towards establishing an AI system and making it a technical reality once the contemporary area of AI was founded in 1956.

Artificial intelligence may be used for a variety of purposes in the business world. Most of us use artificial intelligence (AI) in some capacity every day. Artificial intelligence is already changing nearly every business activity in every industry, from the banal to the stunning. Keeping ahead of the competition in today’s market makes use of artificial intelligence technology a must.

What is AI?

It’s vital to define “artificial intelligence” before exploring the effects of AI technology on the corporate sector. The phrase “artificial intelligence” is used to describe any computer programme that can learn, plan, and solve problems in humanlike ways. Applying the term “artificial intelligence” to specific software is like referring to a car as a “vehicle”; both are theoretically accurate but fail to describe the details. We need to go further to learn what kind of AI is most common in corporate settings.

Machine Learning

One of the most popular forms of AI now under development for commercial applications is machine learning. Machine learning is typically employed to handle massive data sets rapidly. Artificial Intelligence of this sort are algorithms that exhibit “learning” behaviour.

A machine learning system should get more accurate in its predictions as more data is fed into it. Machine learning is helpful because it helps people make sense of the massive amounts of data being collected by linked devices and the Internet of Things.

For instance, the machinery you oversee in a factory is probably networked. Data about functioning, production, and other factors are constantly being sent to a central place from connected devices. A human being could never hope to go through all of this data, and even if they did, they probably would miss the vast majority of the patterns.

Data may be instantly analysed using machine learning to spot trends and outliers as they occur. Machine learning algorithms may detect when equipment in a factory is operating below capacity, alerting managers to send out a repair crew.

However, machine learning covers a lot of ground. Artificial neural networks, a web of “nodes” for artificial intelligence, provide the foundation for deep learning.

Deep Learning

Using neural networks to do what is called “nonlinear reasoning,” deep learning is a specialised form of machine learning. In order to carry out more complex tasks, such as fraud detection, deep learning is essential. It achieves this by considering a large number of variables simultaneously.

For instance, self-driving automobiles require simultaneous detection, evaluation, and action on a number of parameters. Information gathered by self-driving cars’ sensors, such as the distance of other objects, the speed at which they are travelling, and an estimate of where they will be in 5-10 seconds, is put into context with the use of deep learning algorithms. A self-driving car may make judgements, including when to switch lanes, by calculating all this data simultaneously.

The commercial applications of deep learning are promising and its use is expected to increase. In contrast to traditional machine learning algorithms, which reach a performance ceiling at a particular threshold of acquired data, deep learning models grow steadily over time. As a result, deep learning models are more flexible and comprehensive, and one might even argue that they are more autonomous.

Current Use Of AI In Business

Artificial intelligence is often considered a supporting tool rather than a replacement for human intelligence and innovation. While AI still struggles with common sense activities in the real world, it excels at processing and analysing large amounts of data at speeds much above the human brain’s. Then, the AI programme may synthesise potential next steps and show them to the user. By simulating the potential outcomes of each action, AI can aid in streamlining the decision-making process.

“Artificial intelligence is kind of the second coming of software,” said Amir Husain, CEO of machine-learning firm SparkCognition. “It’s a type of programme that can decide things independently and respond to events in ways that its creators never could have anticipated. Compared to conventional software, artificial intelligence has more leeway in making decisions.

These features make AI extremely beneficial in a wide variety of fields, from the relatively simple duty of guiding visitors and employees through a corporate site to the more sophisticated effort of monitoring a wind turbine to foresee when it will require repairs.

AI In Everyday Life

Typical applications of artificial intelligence include machine learning, cybersecurity, CRM, web searches, and personal assistants.

Machine learning

Systems that collect massive volumes of data frequently employ machine learning. Sensors on various assets are read by smart energy management systems, for instance. Following collection, machine learning algorithms provide your company’s decision-makers with a more complete picture of energy use and maintenance needs.


When it comes to scanning for security flaws in computer networks, Husain claims that artificial intelligence is an invaluable friend. It may come as a surprise, but AI systems can detect cyberattacks and other forms of cyber threats by analysing the patterns in the data they receive. Once a threat has been identified, it may retrace its steps through your data to identify its origin and eliminate the possibility of a recurrence. Having an extra pair of eyes on your infrastructure, especially one as attentive and constant as AI is a huge help.

Because of their rising complexity and size, “you really can’t have enough cybersecurity experts to look at these problems,” Husain said. There is a growing impact of AI in this area as well.

Customer relationship management

AI advancements are also impacting CRM (customer relationship management) systems. The amount of human involvement needed to keep software like Salesforce and Zoho up to date and correct is substantial. Applying AI to these platforms, however, converts a conventional CRM system into one that monitors your relationships on its own and updates and corrects itself as needed.

The banking industry is a shining example of how AI can improve client interactions. Flybits’ CEO and MIT visiting professor Dr. Hossein Rahnama collaborated with TD Bank to implement AI into the financial institution’s day-to-day processes.

If you have a mortgage with the bank and it’s up for renewal in the next 90 days or fewer, you may take advantage of this technology by… “If you’re passing a branch, you’ll get a personalised message encouraging you to stop in and renew your purchase,” Rahnama explained. If you spend more than 10 minutes on a listing for sale, you may receive a mortgage offer. 

Internet and data research

Artificial intelligence analyses massive amounts of data to spot trends in people’s information-seeking habits and serve them results that are more tailored to their specific needs. The more people use their gadgets and the more powerful AI technology gets, the more individualised the experience will become. This is huge for the success of your small enterprises since now you can more easily reach your ideal customers.

“We’re no longer expecting the user to be on a search box Googling what they need constantly,” Rahnama explained. According to the authors, “the paradigm is shifting as to how the right information finds the right user at the right time.”

Digital personal assistants

You can use AI for more than just tailoring your service to each individual client. Internally, it has the potential to revolutionise your business. Artificial intelligence bots may be employed as personal assistants to aid with things like email management, calendar upkeep, and process optimisation suggestions.

These AI helpers can also be trained to respond to common inquiries from callers and chatters. All these little things add up to a significant amount of time that you can then devote to putting into action ideas for expanding your business.

The AI Of The Future

What potential applications exist for the usage of AI? It’s impossible to predict the future of technology, but most experts agree that computers will soon be able to execute “commonsense” jobs with relative ease. That implies robots will have a wide range of practical applications.

According to Curation Zone’s CEO and creator Russell Glenister: “AI is starting to make what was once considered impossible possible, like driverless cars.” Access to training data and powerful GPUs are essential enablers for driverless automobiles. A massive amount of high-quality data is needed to train autonomous automobiles, and training must be done quickly. The CPUs just weren’t fast enough five years ago, but graphics processing units changed everything.

Glenister also said that the speed of GPUs is expected to continue to increase, which would positively impact the various AI software implementations.

“Fast processes and lots of clean data are key to the success of AI,” he remarked.

Dr. Nathan Wilson, co-founder and chief technology officer of Nara Logics, predicts that AI is on the verge of radically altering everyday experiences like eating out. Wilson hypothesised that a restaurant may utilise AI to play music tailored to the tastes of its patrons. The wallpaper’s look may even be changed by AI to better suit the crowd’s presumed aesthetic tastes.

But if it seems too futuristic, Rahnama also prophesied that AI will free digital technologies from the confines of screens and into the third dimension. Instead, he believes that people’s immediate surroundings will serve as the principal interface in the near future.

“We’ve always relied on a two-dimensional display to play a game, interact with a webpage, or read an e-book,” Rahnama added. “What’s going to happen now with AI and [the Internet of Things] is that the environment itself will serve as the primary interface, rather than the screen. People will create environments for them, like linked buildings or connected boardrooms. You’ll be able to put your hands on these 3D experiences.

Final Word

It’s quite improbable that all human employment would be eliminated as AI becomes a more integral element of the workforce. Instead, many specialists have begun to foresee a trend towards more specialisation in the labour sector. Creativity, problem-solving, and qualitative abilities, all of which technology can’t (yet) deliver, will be in more demand in these positions.

There will probably always be some demand for workers, though their specific functions may change as technology improves. There will be a shift in the kinds of talents that are in demand, and many of these positions will need for a higher level of technological expertise.

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